Logistics & Fulfillment
Shipping & Dispatch
Every accessory is manufactured, precision-measured, and packed in-house at our Gold Coast workshop before dispatch. We partner directly with Australia Post to provide live rate calculations and end-to-end tracked transit across Australia.
Workshop Status: Normal Operations
Orders placed today dispatch within 24–48 hours from Worongary, QLD 4213.
01.
Delivery Services & Estimates
| Service Tier | Coverage | Estimated Transit | Pricing |
|---|---|---|---|
AusPost Regular Parcel Domestic Standard | All Australian addresses, PO Boxes & Parcel Lockers | 3–5 Business Days (Metro) 4–7 Days (Regional / WA / NT) | Live Rate at Checkout |
AusPost Express Parcel Priority Air Dispatch | National Express Post Guaranteed Network | 1–2 Business Days | Live Rate at Checkout |
* Precise shipping rates are calculated live via the Australia Post Digital API directly on the Cart and Checkout pages based on total volumetric weight and your destination postcode.
02.
Shipping & Logistics FAQ
Do you deliver to PO Boxes and 24/7 Parcel Lockers?+
Yes. Because we dispatch exclusively through the Australia Post network, we provide 100% full coverage for all residential addresses, commercial workshops, PO Boxes, and Australia Post 24/7 Community Parcel Lockers nationwide across Australia.
When will I receive my Australia Post tracking number?+
As soon as your package is boxed and scanned by our workshop dispatch team, our system transmits an automated dispatch receipt with your official Australia Post tracking reference code and a direct HMAC tracking link.
Do you ship internationally or to New Zealand?+
We currently deliver exclusively within Australia via Australia Post. International shipping (including New Zealand) is not available at this stage as we scale local production and workshop capacity.
What happens if my package is lost or delayed by the courier?+
All workshop parcels are covered by our transit guarantee. If your tracking shows no movement for more than 5 consecutive business days beyond the delivery window, email our workshop at hello@renardstools.au and we will initiate an expedited investigation and dispatch a replacement if necessary.
Origin Logistics Center
Renards Tools Workshop & Dispatch Facility
5 Lexington Drive, Worongary QLD 4213 - Gold Coast, Australia